Documentation
Everything you need to set up, operate, and grow with AgentShift.
AgentShift turns your WhatsApp Business number into a 24×7 AI agent that handles support, sells your products, books appointments, sends invoices, and runs broadcast campaigns — all inside the chat your customers already use.
Pick a guide below to get started, or explore by feature.
Getting Started
Features
Knowledge Base
Upload docs — the AI grounds every answer in your content.
Multi-Branch
Run multiple locations, each with its own WhatsApp and AI.
WhatsApp Templates
Create Meta-approved templates with AI, compliance checks, and image headers.
Broadcasts
Send template campaigns to your customer list.
Product Catalog
Add products, the AI sells them in chat.
Appointments
Customers book slots in chat. Reminders auto-sent.
Invoices & GST
Generate compliant GST invoices inside the conversation.
Developers
Help
Need help?
Can't find what you're looking for? Contact our support team — we typically reply within a few hours on business days.